Question 1

Can you explain your shipping, returns, and refund policies?

Accepted Answer

We strive to make your shopping experience smooth and satisfying. Here's a quick overview of our policies:

Shipping: - Nationwide shipping with standard and expedited options. - Free standard shipping on orders over $75. - Standard shipping: 3-5 business days; expedited: 1-3 business days. - Orders processed within 24 hours (excluding weekends and holidays).

Returns:  - Returns are accepted only in cases of our errors or if the item is defective. Items must be in original condition, unused, and unopened. Opened supplements or personal care products cannot be returned.  Please contact customer service within 7 days of receipt.

Refunds: - Refunds processed within 7-10 business days after approval. - Shipping costs for returns are non-refundable unless due to our error. For more details or help, contact our customer service team. Your health, our promise - great deals, endless choices.

Question 2

How do I return a product?

Accepted Answer

To return a product, please ensure it is in its original condition, unused, and unopened. Include the original receipt or proof of purchase. Opened supplements or personal care products cannot be returned. Contact our customer service team for assistance.

Question 3

What delivery options do you offer?

Accepted Answer

We offer standard (3-5 business days) and expedited (1-3 business days) delivery options. Orders are processed within 24 hours, excluding weekends and holidays. Choose the option that suits you best!

Question 4

How can I contact customer support?

Accepted Answer

You can contact our customer support team via email, phone, or live chat on our website. Our support team is available Monday to Friday from 9 AM to 5 PM CST.

Question 5

How do I cancel my order?

Accepted Answer

To cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed, we will cancel it and issue a full refund. If the order has already been processed, you may need to follow our return policy.

Question 6

Privacy Policy

Accepted Answer

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